Frequently asked questions 

FAQ

  • Can my windshield be repaired or do I need to replace it?

    Whether a windshield can be repaired or needs to be replaced depends on the extent of the damage. A minor crack or chip can often be repaired, while more extensive damage such as large cracks, multiple cracks, or cracks that obstruct the driver's view may require replacement.


    It is important to have a professional at MK Auto Glass assess the damage to determine the best course of action, as driving with a damaged windshield can compromise the safety of the vehicle's occupants and is illegal in many places. Contact us today!

  • Does my windshield really protect me?

    Yes, your windshield does play an important role in protecting you and your passengers in the event of a crash or other accident.


    The windshield provides structural support for the roof of the vehicle, helping to keep it from collapsing during a rollover accident. It also helps to prevent you and your passengers from being ejected from the vehicle during a crash, by serving as a barrier between you and the outside of the vehicle.


    In addition, the windshield helps to protect against wind and weather, and can play a role in airbag deployment during a crash.


    It is important to make sure that your windshield is in good condition and free of cracks or damage that could compromise its ability to provide protection in the event of an accident. If you notice any damage to your windshield, it is best to have it inspected by a professional at MK Auto Glass to determine if repair or replacement is necessary.

  • What kind of warranty should I expect on my windshield replacement?

    MK Auto Glass provides a lifetime warranty against leaks. Your work is 100% Labor and Material Guaranteed! 

  • What is recalibration ADAS and does my car need it?

    Re-calibration is a process in which the cameras and sensors on a vehicle's advanced driver assistance systems (ADAS) are reset and aligned to the windshield after it has been replaced or repaired.


    Some advanced driver assistance systems, such as adaptive cruise control, lane departure warning, and automatic emergency braking, rely on cameras and sensors that are mounted on the windshield. If the windshield is replaced, these cameras and sensors may no longer be properly aligned, which can affect the accuracy and performance of the ADAS.


    Whether your car needs re-calibration after a windshield replacement or repair depends on the make, model, and year of the vehicle, as well as the specific advanced driver assistance systems it is equipped with. Some vehicles require re-calibration after a windshield replacement, while others do not.

  • What are your business hours?

    We're open Mondays-Fridays from 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 3:30 PM. We're closed on Sundays. 

  • What are your service areas?

    Our service area includes:

    Eugene

    Springfield

    Cottage Grove

    Creswell

    Junction City

    Monroe

    Harrisburg

    Veneta

    Lowell

  • How long does windshield replacement take?

    On average, the process of replacing your windshield should take about 45 minutes to an hour.

  • Does MK Auto Glass have a FaceBook Page?

    Yes! We're on Facebook and on Instagram! 

  • Do you provide mobile service? Will you come to me to repair my auto glass damage?

    Yes! We're mobile and will come to you to fix any auto glass repair needs!

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